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Increase exit valuations

When a privately held company IPO’s or gets sold in a trade sale, one of the key metrics reported is net expansion rates over time. In any subscription business, you cannot afford to have high customer churn and low upsell numbers - this will act as a major anchor on growth. In order to help, companies increasingly turn their attention to customer success teams.

 

We can show you how to turn this cost into a competitive advantage and revenue generating machine. 

  • Defining a Customer Success programme - where to start

  • Coaching on the plan design and advice on getting board approval

  • Identify the systems, processes, and metrics to run a successful team

  • Review and optimisation of existing organisations, processes and teams

References

© 2020 by triMar. Vision

"We first encountered Martin during our Series A funding process, when he was conducting a due dilligence of our sales organization on behalf of Highland Europe. We were very impressed with his experience and ability to map this to our unique situation. That is why once we closed the Series A, we hired him as an executive advisor and worked with him for the next 1.5 years. During that time, he was of great help as he guided us in developing both our sales organization as well as turning Camunda into a distributed workforce. Martin was always very responsive and eager to help, providing thoughtful answers and coming up with new ideas that delivered additional value."

—  Camunda

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